But of course she was totally unable to diagnose or fix the problem, simply offering to mail a replacement device to my home. Although no mobile providers tech-support line has ever been able to help me with anything, the Verizon tech was surprisingly knowledgeable and friendly. In a fit of whimsy, I decided to contact Verizon customer service about the issue. The MiFi simply would not connect to Verizon’s network. Although the status on the nifty e-paper screen showed normal, the green LTE LED refused to flash. Everything looked great until I powered the device back on and attempted to connect to the Internet.
#Verizon mifi 4510l software update pdf#
I followed the instructions in Verizon’s PDF file, apparently successfully updating the MiFi. Happily, there was even a Mac version of the firmware updater (though this would be the group to all my trouble last night).
#Verizon mifi 4510l software update how to#
Low and behold, a document described why and how to update to the newest version, 2.23. While traveling in San Diego, I decided to have a look at the Verizon webpage to see if the new firmware version had been released in the last few months. Early on, I also had issues switching between CDMA and LTE but these were resolved in a previous firmware update. I’ve had many issues with it, including a refusal to connect to Wi-Fi devices in a vexing issue where it will not stay powered on while plugged in. My Novatel 4510 L MiFi was pick of the litter a few months ago, but now the bloom is off the rose. Happily, I found a solution online and I’m now back up and running. But it caused one massive issue: the thing stopped working entirely. On a whim, while traveling, I discovered a new software update that promise to fix many of the vexing issues I’ve had.
Isn't this thing supposed to be easy and reliable?Īlthough I love Verizon’s super-fast LTE service, I’ve had no end of trouble with my Novatel 4510L MiFi device.
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